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Local Scouts
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Now supporting
Local Scouts
Home
Shop & Donate
About us
How it works
Login / Create an Account
Switch scout
Frequently Asked Questions
Scout Support
Products
Orders
Shipping and Payments
Scout Support
How much of my purchase goes toward fundraising?
How does this fundraiser benefit the Scout I support?
How do I support an individual Scout?
What if I don’t know my Scout’s ID?
Will my Scout get credit if I make a purchase without entering a Scout ID?
Why can’t I search for a Scout by name?
How can my Scout find their ID or share a link with me?
What happens to the funds raised by my purchase if I’m not supporting a Scout?
Can I split my order between multiple Scouts?
Can I change the Scout or Council that received credit for my order?
Products
What is Heroes and Helpers?
Where can I find allergen and nutrition information for your products?
Why can’t I find a product I’ve purchased in the past?
Can I support a specific pack/troop with my online order?
Orders
How do pre-orders work?
How do I see the status of my order?
Do you accept cancellations and returns?
How do I make changes to my order?
I received a damaged or incorrect item in my order, what do I do?
Shipping and Payments
When will my product ship?
Can I ship products outside the US?
What shipping service/carrier is used for online orders?
When will my credit card be charged for an online order?
How is sales tax calculated for an online order?
Raise More.
Scout More.
